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Free Shipping In-Home Delivery Service
When you purchase from the Cardell® Designer Collection or Cardell® Cornerstone Collection, you will enjoy our exclusive FREE Shipping In-Home Delivery Service!* This service means that your cabinets will arrive on a day and time convenient for you, at no cost.
During this process we keep you informed, from order to completion. Below is an overview of our communications process so you know what to expect. Please make sure you provided your Menards team member with your cell phone number.
NEW ORDER ACKNOWLEDGEMENT
You will be receiving a ‘text’ message after you place your order, acknowledging it was received. In addition, that message mentions that we will be reaching out to you in the coming weeks to schedule your final delivery date. Please remember, avoid dissembling your existing project area until you receive and inspect your new cabinetry.
DELIVERY WEEK ESTABLISHED
One to Two weeks after your order is placed you will receive a text message confirming the day your cabinets are scheduled for delivery. You will also be provided with an option to move your delivery date out further to accommodate any project delays you may have.
A third text message will be sent notifying you that your order is in full swing and has entered into production.
DELIVERY CONFIRMATION
One day prior to delivery the local agent will call or text you to confirm their 4-hour delivery window.
About 30 minutes prior to arrival, the delivery agent will call or text to let you know they are on the way. Once they arrive, your cabinets will be unloaded and delivered across the threshold to the first accessible room of your home. If cabinets cannot be maneuvered safely, Delivery Drivers will place them at their discretion depending on your space.
Visit Preparing for Delivery for some helpful tips to make delivery day run smoothly.
If you have any question about the process, please contact Cardell Guest Services by calling 888-221-3872 or by emailing MenardsCare@cabinetworksgroup.com.
One day prior to delivery the local agent will call or text you to confirm their 4-hour delivery window.
About 30 minutes prior to arrival, the delivery agent will call or text to let you know they are on the way. Once they arrive, your cabinets will be unloaded and delivered across the threshold to the first accessible room of your home. If cabinets cannot be maneuvered safely, Delivery Drivers will place them at their discretion depending on your space.
