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    Preparing for Delivery

    PREPARE FOR DELIVERY

    Delivery day is exciting but might seem a bit chaotic. With just a little planning, you can ensure everything goes much smoother when the delivery truck arrives.


    PRIOR TO DELIVERY

    In the days leading up to delivery, begin thinking about how you will handle your shipment.

    Making room:

    A typical kitchen cabinet shipment will consist of a dozen or so boxes of various shapes and sizes. Boxed cabinets take up more space than you think. Typically, a garage area does not make a good place to store your cabinets, so you’ll want to clear an accessible space that is temperature controlled, dry, covered, and secure for your cabinetry to be stored until you are ready for install.

    With your purchase of Cardell Designer and Cornerstone cabinetry, FREE Delivery includes delivery across the threshold to the first accessible room of your home. If cabinets cannot be maneuvered safely, Delivery Drivers will place them at their discretion depending on your space.

    Smart Stacking:

    If your space is limited and you must stack boxes, always place the smaller, lighter boxes on the top to reduce the chances of damage.


    DELIVERY DAY

    When your cabinetry arrives, please make sure an adult is there to accept delivery. Doors will be open as people come in and out of your home during delivery so think of ways to keep children safely out of the way and don’t forget about pets too.

    Verify your order:

    Your delivery driver will provide you with a packing slip. It is a good idea to have your invoice receipt on hand as well. Each box will have a shipping label which displays the item’s SKU. Use this to check in all the items coming off the truck, on both the packing slip and your invoice.

    Look for signs of damage:

    You won’t have time to open and inspect each carton during delivery. But you should check each carton for visible tears, crumpled corners, or water stains. If you notice any, ask your driver to open that package for a more detailed inspection. Be sure to note any damaged items on your packing slip before you sign off on the delivery.

    WE ARE HERE TO HELP

    If you do run into an issue, please contact Cardell Guest Services by calling 888-221-3872 or by emailing MenardsCare@cabinetworksgroup.com.